You have questions. We have answers.
These are the most common questions we receive.
Is a kickstand still needed?
A. Sometimes it will be easier to have a kick stand, but it is not always needed.
Do the dual wheels affect how I ride my bike?
A. Nope. Except the added stability may cause you to want to ride faster.
What happens if I get a flat tire?
A. You get it fixed. But, you’ll still be able to ride it to the repair shop to get it fixed! Or, ride it home to fix it. No special tools required.
How does it ride in sand?
A. Have you tried those fat tire bikes for sand? Dually works better in sand, grass, gravel and more. Be adventurous.
Why the dually rear wheels rather than the front?
A. Most of the weight on a standard bicycle rests on the rear wheel, therefore, adding a wheel there is more efficient at adding stability. And, it looks COOLER!
Can I change the double tires back to a single tire?
A. Not really. The axle spacing is too wide for the standard single tire. Besides, there is really no reason to make the change.
How long will my child use Dually bikes?
A. The beauty of Dually Bikes is that not only are the designed to make learning to ride, easier, safer and DUAL fun…but the added dual-tire power makes off road riding, tricks and adventure DUAL fun, too. Coming soon are Dually Bikes for grownups who might want added balance or traction. After all, EVERYONE loves to have DUAL the fun.
How do I contact customer service?
Use the form on this page or email direct at: firstname.lastname@example.org
Use the form here to ask us another question, request assistance, or make a comment.